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ProductionJune 1, 2026

OpsFlow — AI Agent for Multi-Site Operational Communication

AI agent that reads operational team chatter across 35+ sites in near real-time, surfaces the signals that matter, and asks polite follow-ups when it needs more context.

LLM AgentsPythonNode.jsMongoDB

The business problem

The most important operational signals in a distributed business rarely arrive through the dashboards. They arrive on WhatsApp. A site engineer types "line 3 tripped, looking into it" twenty minutes before it appears in the monitoring system. A shift lead notes "heavy rain, expect low output today" and it never makes it into the daily report. A restoration finishes at 2 AM and the operations manager reads about it in the morning stand-up.

Multiply that across 35+ sites and dozens of active channels. The signals are there. Nobody has the time to read all of them. By the time an operations lead sees a pattern, the moment to act has passed.

What was happening before

  • Operations managers scrolling through dozens of chat groups every morning to catch up.
  • Important events noticed hours after they were discussed on the ground.
  • No way to compare productivity patterns across sites.
  • Signals lost in the noise of daily banter, off-topic messages, and duplicate updates.
  • Best people spending time on triage instead of decisions.

What I built

An AI agent that watches operational team communications across every site continuously.

The agent reads the chatter, extracts meaningful operational signals — outages, curtailments, weather events, restorations, maintenance completions — and surfaces them to the operations team in near real-time. When it needs more context, it asks a polite, cooldown-limited follow-up question. It never impersonates a human. Every message it sends carries a clear AI signature. Every action is audited.

The result: the operations team stops reading chat. They read a summary. And they see, for the first time, cross-site productivity patterns that were previously buried in dozens of separate conversations.

The outcome

  • 35+ sites monitored by a single AI agent, continuously.
  • Site events surface within minutes of being discussed on the ground.
  • Cross-site productivity patterns visible in one view for the first time.
  • Full audit trail of every action the agent takes.
  • Human-in-the-loop by design — the agent surfaces, humans decide.

Why this matters to you

If your business runs on messaging apps — a distributor with reps on WhatsApp, a hospital chain with staff across branches, a construction firm with site supervisors, an agency with delivery teams across cities — the important information is already being shared. It is not being seen.

An AI agent can watch the firehose so a human does not have to. Not to replace anyone. To make sure the right people notice the right thing in time to act.

Stack

LLM-based agent, Python, Node.js, MongoDB. Specific implementation details are proprietary.